Common Questions

“Compliance” refers to the duty of homeowners to observe all guidelines within an Association’s Declaration of Covenants, Conditions, and Restrictions (CC&Rs). Your community rules and regulations can be seen in the “Documents” section of this homeowner portal.

Courtesy letters (compliance letters) are simply courtesy notes informing you that an issue has been identified. LIFETIME HOA Management and your Association will assume in the first instance that a homeowner has failed to notice something that is non-compliant with Association rules. Compliance letters are sent with the aim of keeping your community smart and clean and maintaining the value of all residents’ property.

If a visual inspection of your property has been undertaken and found something that is not compliant with the guidelines of the Association’s Declaration of Covenants, Conditions, and Restrictions (DCC&Rs), you will receive a compliance letter. You should have received a copy of the rules when you purchased your home in the closing documents, but at your convenience you can see all rules and regulations in the “Documents” section of the homeowner portal. If you are sent a compliance letter, please read it carefully and make a note of the timetable set out for rectifying the matter.

Unless the letter states that you will be subject to a daily fine until the matter is rectified, you don’t have to let us know once you have addressed matters; we will note that you are in compliance the next time we visit and if the matter has been rectified satisfactorily the non-compliance will be removed from your account.